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In this episode of Camping Inside, we had the pleasure of speaking with Karine and Roger Marsille, owners of Le Mas Llinas campsite. Nestled in an exceptional natural setting, this campsite offers an immersive experience for vacationers while emphasizing safety and innovation thanks to OPERASK.
An Immersive Experience at Le Mas Llinas
00:28 - What does your campsite offer?Le Mas Llinas stands out for its friendly and family-oriented environment. It offers spacious pitches, comfortable rentals, and numerous activities for vacationers: swimming pool, hiking, entertainment, and relaxation in the great outdoors. The goal? To provide an authentic and safe experience for all visitors.
Safety First: Managing Incidents
01:43 - Have you ever experienced a fire?Incident management is a top priority for the campsite owners. Karine and Roger share their past experiences, particularly regarding fire risks, and explain how they have effectively responded thanks to well-established protocols.
OPERASK: An Essential Ally
02:24 - Why did you choose OPERASK?With guest safety being a top concern, Le Mas Llinas decided to integrate OPERASK, an innovative solution for interactive mapping and emergency management. With OPERASK, they can:
Communicate instantly with emergency services,
Visualize the entire campsite in real-time,
Quickly interact with visitors when needed.
Simulations and Continuous Improvement
03:48 - Have you ever conducted a simulation?The campsite tested an incident simulation with OPERASK to ensure that all staff are well-prepared in case of an emergency. This initiative allowed them to adjust their protocols and optimize response times.
04:21 - What would you add to OPERASK?Karine and Roger suggest a few improvements to make OPERASK even more effective, including the integration of additional communication tools to streamline information flow between staff and guests.
OPERASK: A Widely Shared and Adopted Tool
04:48 - How do you share OPERASK?Le Mas Llinas has implemented various strategies to encourage visitors to use OPERASK: on-site signage, communication upon arrival, and explanations of key features. Feedback has been overwhelmingly positive, with vacationers appreciating this innovative and reassuring approach.
Invest in the Safety of Tomorrow with OPERASK!
By integrating OPERASK, Le Mas Llinas campsite sets an example in security management and innovation. If you manage a campsite or a tourist site, it’s time to join this technological revolution to ensure a safer and more peaceful experience for your visitors.